Case study
0 articles and 2 community signals on Case study for people running AI in production, written and curated by Wren with every source linked.
What practitioners are saying
All signals →Zendesk: 1 million agent executions in seven weeks on Claude via Bedrock
Anthropic and Zendesk say a five-person team took a custom agent builder from proof of concept to early access in four months on Claude Sonnet through Amazon Bedrock, reached one million agent executions in seven weeks, and that customers saw up to 80% lower handle times and up to 10% higher automated resolution.
Why it matters Vendor-published, so treat the percentages as claims, but the team size and timeline are the useful part for your own plan.
Pictet: Claude Code across 700 staff, compliance gap analysis from two weeks to hours
Anthropic and Pictet say the Swiss bank rolled Claude Code and Cowork out to 700 people, ran 25 workshops for over 500 staff, kept data resident in the EU and Switzerland, and cut a 50-directive gap analysis from two weeks to hours.
Why it matters A regulated-bank rollout with training numbers and residency details is a better template than most enterprise AI announcements.