Claude Enterprise adds smart reports and pooled team budgets

Anthropic announced on 28 October 2026 that three Claude Enterprise features are generally available: smart reports, in-app surveys and pooled group budgets. Together they aim at a question finance teams are asking: what is the token spend producing? The announcement is vendor-published, and the detail below is Anthropic's description of its own product.

What smart reports show

An admin picks a team, a date range and the products to include. Anthropic says Claude then analyses a sample of the team's transcripts and groups the work into workstreams. For each one the report shows spend, the deliverables produced and the most common points of friction, such as a missing connector or a failed tool call.

Each report ends with one consolidated list of recommendations, including recurring workflows to turn into skills and rules to add to a code repository. Admins can save custom questions as templates, and admins with billing permission can raise a spend limit from the report. Owners can let team leads who are not admins run reports for their own groups.

Anthropic says smart reports help admins understand adoption and plan investment, but are not for evaluating individual performance or making employment decisions. TechCrunch reports that Anthropic says it will not use this data for model training by default.

Surveys and pooled budgets

In-app surveys appear as a short card after a reply. Default questions ask for the most valuable thing someone did with Claude recently, how it changed the time that work took, and what would break first if the team lost access tomorrow. Admins can edit or remove questions and export responses to a spreadsheet. Anthropic says surveys now work for organisations with customer-managed encryption keys, and responses are deleted on the organisation's retention schedule.

A pooled group budget is one shared monthly budget per group. Member limits stay as a guardrail, every request counts against both, and a member stops at whichever runs out first. Someone who hits a limit can request more inside Claude, and the request goes to admins. Anthropic says setup suggests an amount from the group's recent usage.

Why finance is asking

TechCrunch frames the launch as an attempt to show return on investment. It cites a Jellyfish report on 276,000 customers' use of agentic coding tools: spending on those tools has grown 10x since the start of the year and is now about 2% of total engineering cost. Jellyfish's chief scientist told TechCrunch the growth is one most CFOs did not plan for. These figures come from Jellyfish via TechCrunch, and we have not checked the report itself.

What to do before turning it on

• Write down who may see team-level reports and what they may be used for, since Anthropic itself rules out performance reviews.
• Ask your account team how big the transcript sample is and how workstreams are decided before quoting a report's spend split to finance.
• Set pooled budgets with the suggested amount as a starting point, and route limit requests to someone who will answer them the same day.

Anthropic gives no sample size, accuracy measure or price for smart reports, and the launch post quotes customers without independent results. Whether the recommendations actually lower cost per task is not shown. The features also vary by configuration, including for HIPAA and customer-managed-key setups; Anthropic points to its Help Center for eligibility.