Question 1

Is PG&E really using AI?

Accepted Answer

PG&E scores 53/100 on the AI Adoption Index, tier “Pilot purgatory”: Licences bought. Pilot launched. Pilot still running. Nothing has shipped. PG&E says it is becoming an 'AI-enabled utility' with AI smoke detection on 600+ cameras and Copilot-based employee chatbot 'Peggy' saving $1.1M/yr.

Question 2

How is PG&E’s AI adoption score calculated?

Accepted Answer

Five questions answered by employees, one tap each: daily use (30%), AI in the product (20%), what leadership does (20%), access to tools (15%) and enablement (15%). Until someone inside rates, companies are scored from what they have said on the record, with sources linked.

Question 3

Can I rate PG&E?

Accepted Answer

Yes. Anyone who works at PG&E can rate their own team anonymously in about twenty seconds, no account needed. Each team’s score is shown separately.

PG&E

On the record

Breakdown

By team