AI by team
Pick the part of the business you run. Every story is filed by the team it is for.
- Customer supportResolving customer issues after the sale.4 stories · 1 deployment · 3 signals
- Sales and RevOpsPipeline to signed revenue.2 stories · 1 signal
- MarketingCreating and measuring demand.2 stories · 1 deployment · 4 signals
- Finance and accountingRecording, closing, planning and paying.4 stories · 2 deployments · 4 signals
- HR and recruitingHire to retire.4 stories · 1 deployment · 2 signals
- Supply chain and procurementPlan, source, make and move.2 stories · 1 deployment · 3 signals
- IT and service deskRunning the technology employees use.25 stories · 2 signals
- Legal and complianceContracts, regulation and risk.8 stories · 2 signals
- Business operationsRunning the company and its AI programme across functions.14 stories · 1 deployment · 2 signals
- Industry operationsThe core work a company is paid for.10 stories · 1 deployment · 1 signal
Deployments at a glance
Each row is one company’s deployment: what changed, how far it has got and who measured the result. Newest first.
| Company | Team | Use case | Headline result | Stage | Evidence | Date |
|---|---|---|---|---|---|---|
| Unilever | Marketing | Content production | 2024 volume (not stated) → 12 times 2024Content produced | Scaled across teams | Company claim, no method | |
| Groupon | Operations | Org redesign | 194 (30 June 2026) → 336 (30 September 2026)Employees terminated under the 2026 plan | Scaled across teams | Company-measured, method disclosed | |
| Gap Inc. | HR | Interview scheduling | More than 7,000 (June to Oct 2026)Interviews scheduled by the assistant | In production, one team | Company claim, no method | |
| Fura | Supply chain | Carrier sourcing and load booking | More than 40% (Nov 2026)Share of load bookings handled by the AI agent | In production, one team | Company claim, no method | |
| Airbnb | Support | Ticket deflection | A third (Q2 2026) → About 40% (Q3 2026)Share of all support issues resolved without a human agent | In production, one team | Company claim, no method | |
| Northern Trust | Industry | Client onboarding data conversion | About 2.5 weeks → 3 daysOnboarding data preparation time | In production, one team | Vendor-reported |
This table is open data (CC BY 4.0). Use it, chart it or cite a row: download as a spreadsheet (CSV) or read it as JSON.