Question 1

Is Plaid really using AI?

Accepted Answer

Plaid scores 75/100 on the AI Adoption Index, tier “Shipping”: Real things in production. People are expected to use it, and mostly do. Plaid says it ran an internal adoption program (AI Day, manager training, usage dashboards) reaching 75%+ engineer adoption of tools like Cursor, and ships AI models and an MCP server.

Question 2

How is Plaid’s AI adoption score calculated?

Accepted Answer

Five questions answered by employees, one tap each: daily use (30%), AI in the product (20%), what leadership does (20%), access to tools (15%) and enablement (15%). Until someone inside rates, companies are scored from what they have said on the record, with sources linked.

Question 3

Can I rate Plaid?

Accepted Answer

Yes. Anyone who works at Plaid can rate their own team anonymously in about twenty seconds, no account needed. Each team’s score is shown separately.

Plaid

On the record

Breakdown

By team