Question 1

Is Salesforce really using AI?

Accepted Answer

Salesforce scores 87/100 on the AI Adoption Index, tier “AI-native”: In the product, in the process, in the budget. The headcount plan assumes it. Salesforce says 75%+ of its developers use Cursor with 30%+ faster PRs; Benioff froze engineer hiring citing AI productivity, and Agentforce anchors the product.

Question 2

How is Salesforce’s AI adoption score calculated?

Accepted Answer

Five questions answered by employees, one tap each: daily use (30%), AI in the product (20%), what leadership does (20%), access to tools (15%) and enablement (15%). Until someone inside rates, companies are scored from what they have said on the record, with sources linked.

Question 3

Can I rate Salesforce?

Accepted Answer

Yes. Anyone who works at Salesforce can rate their own team anonymously in about twenty seconds, no account needed. Each team’s score is shown separately.

Salesforce

On the record

Breakdown

By team