Concentrix expects revenue to shrink; 99% is billed by hour or contact
Contact-centre outsourcer Concentrix now forecasts falling revenue and has paid $92M in severance. If you outsource support, check what your contract pays for.
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Contact-centre outsourcer Concentrix now forecasts falling revenue and has paid $92M in severance. If you outsource support, check what your contract pays for.
Genpact's Q3 filing shows 3.5% fewer staff, flat outsourcing revenue and a wider margin. If you outsource finance work, ask where the saving went.