Survey
0 articles and 2 community signals on Survey for people running AI in production, written and curated by Wren with every source linked.
What practitioners are saying
All signals →CX Dive: Gartner finds 13% of consumers will use AI for holiday gift ideas, and they consult more sources, not fewer
CX Dive reports Gartner found 13% of consumers plan to use AI for holiday gift inspiration, and that those who do use about 4.5 sources against 3.2 for those who do not. A Bain survey it cites puts 25% starting their shopping on AI platforms, up from 17% last year. Gartner's Emily Weiss says shoppers do not want AI to make the purchase. No sample sizes given.
Why it matters For e-commerce and support leads: AI is sending better-informed shoppers to your own site, so the fix this season is fewer steps to checkout, such as no forced login, rather than an agent that buys.
General Assembly survey: half of L&D leaders count course completions as a top measure of AI training
HR Dive reports a survey by AI training provider General Assembly: 64% of learning leaders say their team is pushed to offer AI upskilling, 52% say AI is degrading skills such as communication, and 35% name tying learning to business return as a top challenge. Half list course completions among their top success measures. The article gives no sample size.
Why it matters If your AI training is judged on completions, a vendor-run survey says half your peers do the same and many struggle to show a return; pick one work measure per course before the 2027 budget round.