ShipStation's Slack IT agent kept 812 of 1,221 chats out of Jira
AWS's 13 Oct 2026 customer post says ShipStation Global's Deckhand agent replied to 97.5% of help desk messages in 3 months, with 96% positive ratings.
Slack
1 article and 1 community signal on Slack for people running AI in production, written and curated by Wren with every source linked.
Updated Nov 15, 2026
Articles
What practitioners are saying
All signals →Salesforce survey of 250 US executives: 59% say work stalls weekly because it sits in one person's AI tool; 3.6 hours a week lost switching
Vendor-published, dated 27 October 2026. Salesforce says its survey of 250 US executives, director level and above, taken 14 to 22 September, found 68% see AI outputs go unshared each week, 66% see colleagues solve the same problem separately and 59% see work stall in one person's AI tool (73% at firms of 2,500 or more, 37% under 250). Executives' estimates, not measured; Salesforce sells Slack.
Why it matters For an AI programme lead, the 66% figure is one you can test at home: ask two teams where their working prompts and AI outputs are kept, and whether anyone else can find them, before buying a tool to fix it.