Salesforce prices Agentforce Coworker at $50 a user a month
Salesforce added a flat $50 per-user licence for its Coworker assistant on 4 November. Sales and service leads now choose between seats and metered credits.
1 article and 1 community signal on Salesforce for people running AI in production, written and curated by Wren with every source linked.
Salesforce added a flat $50 per-user licence for its Coworker assistant on 4 November. Sales and service leads now choose between seats and metered credits.
CX Dive reports that Salesforce said it is buying Cresta, Dialpad is buying Ada and Five9 is buying Level AI, all in one week. Infotech's Terra Higginson tells the outlet buyers should check what their contracts say about customer data, the feature roadmap and support, and that going deeper into one vendor's platform makes leaving harder and costlier.
Why it matters If your contact centre runs Cresta, Ada or Level AI, the contract now sits with a new owner; check data, roadmap and exit terms before the next renewal.